Return Policy

What is your return policy?
We will exchange the product, credit your account, or issue a refund if any products you have purchased are damaged or defective, or part of an incorrect shipment made by our distribution department. If you have any questions please send us an email or call us at 360-828-7132 between 9:00 and 4:00 pm PST, Monday through Friday, to speak with one of our customer service agents.

How can I return merchandise?
Package the product in a container that will ensure the booklets or book will
not be damaged or come apart during shipping. The product must be resalable to receive a credit, refund or exchange. Return the package to

BK Books
PO Box 822139
Vancouver, WA 98682.

Please note: The shipping is not prepaid. We recommend that you send your package by a traceable method.

How long does it take for a refund?
After your merchandise has been received in our warehouse in a resalable condition, we will issue a refund to your credit card account within 10 business days. A refund by check could take up to 14 business days. The refund may not show up on your credit card billing statement for up to two billing cycles.